Making a Difference at Women’s Cancer & Surgical Care

When you join Women’s Cancer and Surgical Care (WCSC), you join a team with a purpose. This is not just another career move. It’s a life’s calling to contribute to the fulfillment of making a difference.

Operations Management Consultant

Work site: Women’s Cancer and Surgical Care, PC located at 4610 Jefferson Lane NE, Albuquerque New Mexico, 87109

Duties: Conduct organizational studies, evaluate health care delivery operations, and develop and implement processes to improve patient care and staff performance and retention. Streamline and standardize operations at multiple clinic locations and incorporate new areas of medical practice and patient services. Design and develop policies, procedures, standards, and operations manuals to operate more efficiently and effectively. Establish and implement methods to evaluate medical, nursing, and administrative staff to ensure quality patient care and physician support. Perform audits of performance indicators and prepare reports to ensure compliance with patient care standards and physician support processes. Design and implement risk management and quality control training programs. Develop and implement systems for reporting and resolving patient and physician complaints, and clinical and administrative incidents. Report regularly to management and establish action plans for process improvement or changes to policies, procedures, and standards.

Requirements: Bachelor’s Degree in organizational psychology, management, or business field. 5 years of experience in organizational business consulting in the healthcare field.

Contact Person: Elizabeth Hice, Physician Credentialing & Financial Assistant Coordinator, 4610 Jefferson Lane NE, Albuquerque, New Mexico, 87109.

(505) 559-4495

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